ALL SALES FINAL. However, if you are unhappy for any reason, please contact us at HAZELMOONFLY@GMAIL.COM and we will be happy to work with you.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at

To return your product, you should mail your product to: 9760 S Camino de la Calinda Vail,Arizona US 85641

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Hazelmoonfly is not responsible for lost or damage packages once shipped with tracking.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.